This policy sets out Global Leadership Institute’s (GLI) requirements to ensure agents that represent GLI are aware of their responsibilities. This ensures GLI’s compliance with the National Code for CRICOS registration. An agent is a person or organisation (in or outside Australia) who recruits overseas students and refers them to education providers. In doing so, the education agent may provide education counselling to overseas students as well as marketing and promotion services to education providers. Education agent does not refer to an education institution with whom an Australian provider has an agreement for the provision of education (that is teaching activities).

GLI is committed to:

· taking reasonable measures to ensure that the education agents used have an appropriate knowledge and understanding of the Australian international education industry;

· not using education agents that are dishonest or lack integrity;

· entering into a written agreement with an education agent and the specified responsibilities;

· not accepting students from agents or enter into an agreement with an agent who GLI knows or reasonably suspects the agent to be:

a) being engaged or has been previously engaged in dishonest practices.

b) deliberately facilitating the enrolment of a student where it clearly conflicts with Standard 7, of the National Code;

c) facilitating the enrolment of a student who the Agent believes will not comply with the conditions of the student visa;

d) using the Provider Registration and International Students Management System (PRISMS) to create Confirmation Of Enrolments (COE’s) for other than genuine students; or

e) providing immigration or migration advice where not authorised to do so under the Migration Act 1958.

· The Registrar or delegated authority of the Institute will regularly monitor and evaluate the appointment, monitoring and termination of agents.

· All staff of GLI are responsible to notify the President or Registrar should they suspect or obtain knowledge with regards to an agents’ non-compliance with GLI stipulated policies or government laws and legislations.

GLI will ensure that the Education Agent Written Agreement includes:

·     responsibilities of the registered provider, including compliance with the ESOS Act and National Code 2018;

·     responsibilities of the agent in representing GLI;

·     clear explanations regarding monitoring and correcting;

·     termination conditions (immediate upon failure to meet The National Code 2018 or Migration Act 1958);

·     circumstances under which information about the education agent may be disclosed.

GLI will use the methods below to monitors its Education Agents:

·     regular communication with Agents;

·     student surveys;

·     data from PRISMS;

·     performance and progression of students;

GLI will immediately take corrective action or dismiss an agent in writing if the agent is negligent, careless, incompetent, dishonest or unethical, including the deliberate attempt to recruit a student where this clearly conflicts with the obligations of registered providers under National Code Standard 7. GLI may also terminate an agent agreement if a visa application for a student referred by the agent is refused by The Department of Home Affairs for reasons related to fraudulence or suspicion of fraud.

Any GLI staff member who becomes aware of possible breaches of this policy must report it to their supervisor. Any GLI staff member or student who violates this policy will be subject to formal disciplinary action. Penalties may range from restriction from campus or in some more serious instances criminal or civil proceedings. GLI will report illegal activities and corrupt conduct to appropriate authorities.